"I don't normally fill in reviews but on this occasion I wanted to take the time to thank Richard for the outstanding customer service he provided to me in the run up to xmas. The initial reason I chose the internet opticians to get some oakley custom goggles as a gift for my ski mad mum was because their prices were unbeatable, with oakley themselves being much more expensive. In the end my original order was unable to be processed as oakley had run out of the colour of strap and frame that I wanted- this was only discovered due to vigilant Richard taking the time to phone them to check that my order would arrive for xmas. Richard then did everything he could to find me other frames that would tie in with the colour scheme i was looking for and he seemed to work right through xmas eve and boxing day (does this man ever have a day off?) to get the order out to me asap. In the end the goggles were hugely appreciated by my mum- who has been wearing them up cairngorm since she got them. Oakley are lucky to have such a great company selling their products."